Product: Lycamobile Account Clear all filters (0 of 11 reviews match)
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Lycamobile refused to provide my account number, after a series of over 10 verification questions. I bought the SIM card at LAX airport and the account number never was given to me. My online records in the Lycamobile app / site does not show my account number and the...
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Lycamobile Account
#1307742
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Lycamobile ripping customer off

They keep taking money out of account after you tell them not too and after they promised a refund . No refund and they keep taking money so pissed off and call centre overseas I want you to close account with money they have taken out so you loose your balance dont go with rip off lyca
1.0
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Billing Practices
Customer service
Exchange, Refund and Cancellation Policy
Product
Lycamobile Account
#1217734
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Lycamobile - Worst provider in USA
From 2015 onwards , I am having this provider .if you forget to add your balance , immediately the deactivate . and getting their customer service is more worst ...(especially from INDIAN customer service) Even having $100+ in balance , they failed to renew my account....
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1.0
Product
Lycamobile Account
I didn't like
  • Worst in usa
#1098819
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Lycamobile - Account blocked

I was charged twice on my credit card due to their website issue. When I called customer care they refused to refund me and asked me to settle with my bank. My bank disputed single amount and they blocked my account . Now it's been more than 5 days my account is blocked .no response from them.
2.5
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Advertised vs Delivered
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Customer service
Discounts and Special Offers
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Product or Service Quality
Reliability
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Value for money
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Lycamobile Account
I liked
  • Prices
  • Low rates
I didn't like
  • Bad attitude
  • Customer services
  • Unreliable
#1090545
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My number was blocked because of the credit card and I was not informed.After I called them, they told me the number has been blocked and they requested a few documents. I sent them right away and then I didn't get any reply for 5 days. I called them again and then...
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2.5
Product
Lycamobile Account
I liked
  • International call price
I didn't like
  • Service
#1084843
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Hello I tried to purchase 5 Pound Top op online thrice on 26th June 2017.All 3 times my money got deducted but Top up was not credited to my Lyca account. I had raised a concern about this with Lyca contact us page. Then I mailed the complain Id for Lyca mobile....
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Anonymous
Mike Ince

If you want to pay with a credit card use instead a debit credit card and only put in $100 that way a company can only steal $100.

Anonymous
CH customer

I have the same exact error message. So far i've topped up 20 each month from my credit card, but this month i had enough balance left because of the 2 top up bonuses and that...

2.4
Product
Lycamobile Account
#1067555
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Lycamobile - Terrible Customer Care service
i did a recharge of $45 on my lycamobile (2013547062) on 13-june-2017, that was the time i recieved the messaged on the lycamobile website that my recharge was under review. But i did not recieved any recharge, later i realised that it was more than 3 months since i...
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1.7
Product
Lycamobile Account
#1062613
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Lycamobile Account Review

Customer service 99% is the wood. I would rather talking to my walls then to their rep. Reception is very bad, connection drops every 5 minutes. They kept canceling my accounts because I used different credit cards or for security purpose. Then every time you have to submit your id's to unlock your account in the weeks.
1.0
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Product
Lycamobile Account
#920134
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00 Reference Number UA0003047001 Transaction Number QTU0001524672 VALIDITYDATE BUNDLECODE 1029 BUNDLEEXP BUNDLETOTALMIN 0 BUNDLEMIN 0 BUNDLETOTALSMS 0 BUNDLECREDITAMOUNT 29.00 FREEDATA 0 BUNDLETOTALSMS 0 ONMTM 0 ONMTS 0 OFMTM 0 OFMTS 0 Thank you for using Lycamobile The Lycamobile...
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Lycamobile Account
#830958
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On July 7, 2015, I paid 29 dlrs on their website, this plan includes calls to mobile and landlines to Mexico, right after I paid I tried to make a call to Mexico and a message came up saying I have no credit to make an international call, I waited a few minutes...
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1.0
Product
Lycamobile Account
#669914
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