Product: Lycamobile Phone Service Clear all filters (8 of 8 reviews match)
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F******* worst customer care ever.Do not buy this service however cheap it is. They think customers are fools. Calls get routed to some countries where they don't even speak proper English. My phone was deactivated for 2 full weeks and they could not resolve the issue....
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1.5
Product
Lycamobile Phone Service
#825655
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Their website doesn't let me to pay my phone bill. Error, "Unfortunately your order ( QTU0001427026 ) was not successful." I call them. They need the first 6 digits and last 4 digits of my credit numbers and photo ID to email them. I did. I have waited for 4 days. No...
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Anonymous
Veasna

What does this mean?Unfortunately your order ( QTU0003329861 ) was not successful.

Anonymous
Anonymous

I have been facing same issue over 3 month. Auto-renewal doesnt work! In fact i provided them all document, still doesnt work!

1.0
Product
Lycamobile Phone Service
I didn't like
  • Could not activate my phone
#807964
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This company totally sucks. #1 when you call customer service there is always a foreigner that answers the phone and u can nearly understand them, and they are very impatient. They are rude and I would never ever recommend this service to anyone. They need to go out...
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Product
Lycamobile Phone Service
I didn't like
  • Bad attitude
  • Incompetence
  • Customer services
#761163
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I had left the country in the month of May and I want to terminate my regular renew of $23, which I do every month. Instead, they keep charge me on credit card ( I did not select the auto-renew function). When I came back in July, and tried again to terminate...
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Anonymous
Anonymous

Yes I do experience the same with Lyca...the CS guys are the most dumb guys i have ever interacted. Does anyone have the mailing address for Lyca..want to return their SIM for...

2.3
Product
Lycamobile Phone Service
I didn't like
  • Bad attitude
#670994
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Lycamobile had a mobile-data outage in the middle of the night that left me stranded (I couldn't use the app on my phone to reach my transportation service). The next day my experience with customer support was horrible. 3 different 20-minute waits in the *** before I...
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Anonymous
Anonymous

I agree with you, have had similar experiences.

Product
Lycamobile Phone Service
#516863
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Lycamobile - The person who receives our call cannot listen us

#1092870
2.5
Details
I stay in new Jersey. I m using lyca since 3 years, from last one month, if i call to any number, other person camnot listen to my voice. I contacted customer support, whose response time is so bad. They told me to change network settings from 3g to 2g on device. Even then its not working.
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Lycamobile Phone Service Review

#987702
4.0
Details
I have been not treated fairly about my call history which I requested for since last year December. Kind regards Tirimisiyu jimoh 0469840866
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Lycamobile Phone Service Review

#963200
I got lycamobile plan just 5 days ago since then I can not make a call or receive any call I talked to customer service several time every time they give conformation number and told me call after 24 hours but never fix the problem. lycamobile is a worste company in the world.
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