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1.0

I was buying sim and plan for my friend. The transaction failed on submission but my credit card was charged.

I have send several emails and called customer service multiple times but yet to get refund back. Please let me know how to escalate the matter or file a legal action against such a fraud company.

Reason of review: Problems with payment.

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same happened to me. transaction failed after submitting, then i clicked submit again and it was successful but i was charged 2 times. i called them, after a veeerrryyy long wait a representative picked up the call he told me he has forwarded my complaint and if it get "approved" i will get my money back in 4-5 working days.

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