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I alredy have AT&T phone but I need cheap 2nd line and i ordered sim via Lyca mobile website and for 10 days after i receive the sim card for $19 plan, I was not able to activate the line. they keep transferring the me from customer service to porting department and...
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1.0
I didn't like
  • Customer service was very very bad
#1280270
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Lycamobile - Nobody answered the help line

Nobody answered the help line,and lower than zero customer service.
#1279028
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Lycamobile - *** company

I already recharged 30 dollar and the cut my money and its not coming *** company
#1272362
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Lycamobile - Horrible

Bought $40 worth of credit for a bundle. Finished within 3 days, called the customer service and they said i needed to activate the bundle. What a load of *** this is the first time it happened and they could not offer a resolution to it!
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1271211
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Tried buying a bundle but it doesn't allow me to. Many tickets raised and all of them closed without any resolution. Pathetic and one of the worst customer service. They hangup the phone in middle of the conversation and when asked to escalate the issue. Example of...
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1.6
I didn't like
  • Indifferent and rude customer service
  • Worst customer service ever
  • Bad attitude
#1267214
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Lycamobile - Worst network and *** customer service

Yes some of the customer service agents are having attitude problems. They given the wrong information. Nobody knows anything.
#1264935
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I ordered a lyca sim in internet and finally got it after 21 days.After recieving it I called 323 to register my mobile numbe,their response was like Sh**.Then i tried to register in online and cannot do it its showing that it is unavailable right now.So may be after...
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1.3
#1263997
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I was once a customer of this network. I was pissed off because the recharge online never worked. Then I tried for the second time just recently after several years hoping their service had gotten better. Now I am having the same problem again after a month of...
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#1263567
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I would never recommend you to anyone. I no sooner top up - send a couple to text messages (No calls) and I'm out of credit again. My phone number is 07466 548069. Irrespective of how many pounds I top up my phone with, my available allocation of calls is abismal. I...
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1.0
I didn't like
  • Read what i have written - you are robbers
#1262488
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Contact Lycamobile

Mailing Address:
Lycamobile Office of Privacy -Legal Departmen
2001 Route 46, Waterview Plaza, Suite 310
Parsippany, New Jersey 07054
Phone:
(845) 301-1612
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Lycamobile - Only that help me to register my sim card

I have buy the lyca sim card for one month now but it is telling me that the sim card is not registered I don't know what is the problem I have buy with my document
#1260904
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