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Purchased a sim with 2 months of the $29 plan. When I requested a number port, I got assigned a new number instead. Subsequent calls to them I was told my sim is now active and I can't port a number to it. They wanted me to buy a new sim ans wouldn't transfer the time...
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1.0
#1326707
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My name is Santosh Shocked . I bought a Lyca number for my mother who is living in Sydney. I'm in Perth. The Lyca bundle was for unlimited calls + unlimited calls to India with 7GB data included. On first month my mother complained that the service is so bad and she...
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1.7
#1323185
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I purchased the lycamobile 19$ plan for my aunt who is visiting USA. There is no signal although the staff claim the signal is good. I called 4 times and wrote 3 emails, with no result; worse than that, the customer service is so rude; two of them request more...
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#1316997
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I registered a complaint twice, I was told the issue was fixed but there doesn't seem to be any improvement in the network bars. I called them again, my complaint was registered but no follow up on the issue. Can't get a hold of them, the customer service call always...
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1.2
I liked
  • Low rates
I didn't like
  • Worst customer service
  • Unreliable
#1310728
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Lycamobile refused to provide my account number, after a series of over 10 verification questions. I bought the SIM card at LAX airport and the account number never was given to me. My online records in the Lycamobile app / site does not show my account number and the...
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#1307742
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I tried to call 10 times to Lycamobile customer care for my Outgoing & internet service not working after i did recharge the family plan of $45/monthly. I tried to add another line under my family plan. it's got error message " transaction failed" while tried to pay...
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1.0
I didn't like
  • I am fed up
  • Customer is treated like garbage
  • Penalizing customer because of mismanagement of lycamobile
#1301758
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I have had the worst customer care experience . I cannot activate my phone I followed the written procedure and when the phone did not activate I called customer care . I have spoken to various operators who ask me the same questions and then try offering various...
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#1299213
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Dear Sir /Madam, I am a Lyca Mobile SIM card holder and my mobile number is 0470354658 and presently at Dianella area in Perth WA. I wish to inform you that I have been untold problems with Lycamobile service since past few months. First of all, every time I wish to...
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#1291288
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very bad telephone network . Calls drop off several time,call drop several time. No reply. Try to contact through email & customer service. No one here to help you. Keep on charging every month. Needs to provide food technical as well as customer service support if...
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1.4
I liked
  • Prices
I didn't like
  • Company policy and lack of customer service support
#1290327
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Contact Lycamobile

Mailing Address:
Lycamobile
2001 Route 46, Waterview Plaza, Suite 310
Parsippany, New Jersey 07054
USA
Phone:
(845) 301-1612
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Top up and bundle purchase blocked since yesterday.. My Lycamobile prepaid SIM card blocked for top up & bundle purchase. Though i can top up other lyca number with my same back card. When i call customer care they said my number is white listed now and to get working...
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Pawan.j29
Pawan.j29

No luck yet.

1.9
#1289992
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