Not resolved
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

Nothing, hung up on by representative for 2nd time on 7/27/17 after waiting 1/2 hour for someone to answer call. I have contacted customer service everyday for the past 3 1/2 weeks about my not being able to RECEIVE CALLS, have TEXED various offices and NOT 1 REPLY.

I have lost patience, beginning to feel this is a ploy of Lycamobile because each time I report message, it changes. I has direct pay and a Samsung 4S phone, and T-Mobile has finished their upgrade, so there is no reason my service HAS NOT BEEN RESTORED TO ITS FULLEST CAPACITY SO THAT THIS MATTER MAY BE RESOLVED. Now I am pleading for someone to step up and correct this situation.

HELP ME PLEASE. No one deserves to be treated this way.

Product or Service Mentioned: Lycamobile Customer Care.

Reason of review: Poor customer service.

Company wrote 0 private or public responses to the review from Jul 27, 2017.
Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like