Lycamobile - Top up and bundle purchase blocked
I have sent them 2 reminder for update but still no response. Horrible service provider i have seen...
Still the issue is not resolved. as i did not find the charges reversal from my payment gateway and provided them the statement for that too.
Now they are investigating it and no update since 2 days. My outgoing call is still blocked.
Top up and bundle purchase blocked since yesterday..
My Lycamobile prepaid SIM card blocked for top up & bundle purchase.
Though i can top up other lyca number with my same back card.
When i call customer care they said my number is white listed now and to get working again required a letter from bank. and have sent them on their email id to get it fixed.
Now not sure as Lyca blocked the SIM & Now they want letter from bank to revoke it, it is weird.
And the call was keep disconnecting & took 4 calls to explain them the issue.
Really curse to have the Lyca number i must say.
Reason of review: Problems with payment.
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No luck yet.