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Update by user Jul 04

I have sent them 2 reminder for update but still no response. Horrible service provider i have seen...

Update by user Jul 04

Still the issue is not resolved. as i did not find the charges reversal from my payment gateway and provided them the statement for that too.

Now they are investigating it and no update since 2 days. My outgoing call is still blocked.

Original review posted by user Jun 27

Top up and bundle purchase blocked since yesterday..

My Lycamobile prepaid SIM card blocked for top up & bundle purchase.

Though i can top up other lyca number with my same back card.

When i call customer care they said my number is white listed now and to get working again required a letter from bank. and have sent them on their email id to get it fixed.

Now not sure as Lyca blocked the SIM & Now they want letter from bank to revoke it, it is weird.

And the call was keep disconnecting & took 4 calls to explain them the issue.

Really curse to have the Lyca number i must say.

Reason of review: Problems with payment.

Company wrote 0 private or public responses to the review from Jun 27.
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