Somerville, Massachusetts
1 comment
Not resolved

Tried with 8 retailers to recharge my sim card, but none of them keep lycamobile services anymore. Half of the retailers listed in their website does not exist. Online recharge through the lycamobile website always fails with different debit cards, credits cards, different emails and even with different browsers. Called customer service to explain the problem, but they are not able to understand and told me they can't do anything. My phone network is dead since a week. ................................................................................................................................................... ........................................................................................................................................................................................................................................................................................................................................................................................................................................................

Related: Lycamobile - Unable to SetUp Autocharge since using Same credit card for Two accounts

I didn't like: Worst customer service, Anything from call quality to customer service, I will never recommend it for my friends as well as enemies, I am fed up.

Review #920284 is a subjective opinion of a user.

1.0
Customer service
Discounts and Special Offers
Coverage Area
Price Affordability
Style and Design
Warranty
Exchange, Refund and Cancellation Policy
Billing Practices
Reliability
Advertised vs Delivered
Website
Product or Service Quality
Diversity of Products or Services
Value for money
PRODUCT OR SERVICE Lycamobile Customer Care
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

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Anonymous
Atlanta, Georgia, United States #1230004

Did u find any solution... i'm facing same issue... pissed off with multiple calls to customer care ..not

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